These Terms of Use (“Terms”) govern your access to and use of ContentHammering.com (“Website”) and the content writing and related services provided by Content Hammering (“Content Hammering”, “we”, “us”, “our”). By accessing the Website, requesting a quote, accepting a proposal, placing an order, making payment, or using our services, you (“Client”, “you”, “your”) agree to these Terms.

If you do not agree, do not use the Website or our services.

1) Definitions

• “Deliverables” means the content and related work product we deliver, including blogs, web pages, ad copies, product descriptions, SEO content, scripts, captions, and documents.
• “Brief” means the requirements shared by the Client in writing, including topic, purpose, keywords, tone, references, length, audience, format, compliance notes, and brand guidelines.
• “Delivery Date” means the date Deliverables are sent to you by email, WhatsApp, shared drive link, project management tool, or any mutually agreed channel.
• “Revision” means edits to the same Deliverable within the same Brief and scope.
• “Acceptance” means approval, publication, posting, live use, or any use indicating that the Deliverables are fit for your purpose, including acceptance via your requested AI detection tool (where applicable).

2) Scope of Services

2.1. We provide services as described in the accepted proposal, quotation, invoice, or written confirmation.

2.2. Any request outside the agreed scope is treated as additional scope and may be billed separately. This includes new pages, extra sections, new keywords, new formats, new angles, new platforms, or new compliance requirements not included in the Brief.

3) Client Responsibilities

3.1. You will provide accurate inputs needed to complete the work, including the Brief, brand details, reference links, compliance constraints, and any prohibited claims.

3.2. You are responsible for reviewing Deliverables for factual accuracy, legal suitability, regulatory compliance, and platform policy compliance before publishing.

3.3. Delays in providing inputs, approvals, or feedback may extend timelines. We are not responsible for delays caused by late inputs or scope changes.

4) Delivery And Review

4.1. Delivery is completed once Deliverables are shared through the agreed channel.

4.2. You must confirm receipt and share all feedback within the rewrite window described below.

5) Rewrite And Revision Policy

5.1. 7 Day Rewrite Window: If you revert with feedback within 7 calendar days of the Delivery Date, we will revise or rewrite the Deliverables without additional charges, provided the feedback remains within the original Brief and agreed scope.

5.2. The 7 day rewrite window covers reasonable editorial changes such as improving clarity, tone alignment, restructuring, fixing language issues, and correcting mistakes consistent with the Brief.

5.3. The rewrite window does not cover:

• changes that materially alter the Brief, including new topic direction or new audience intent,
• additional keywords, new keyword strategy, or different SEO targets not shared earlier,
• new compliance or legal requirements introduced after delivery,
• demands to match a different competitor article or different brand voice not previously shared,
• new pages, extra sections, or extra formats not included in the original order,
• revision requests submitted after the 7 day window.

Such requests will be treated as additional scope and billed accordingly.

5.4. If you do not revert within 7 calendar days, Deliverables are considered accepted.

6) AI Detection Tool Policy

6.1. Client Demanded Tool Only: If you require an AI detection or AI scoring check, you must specify the exact tool name and any relevant setting, threshold, or report format you will rely on. This tool will be treated as the only benchmark for AI detection acceptance.

6.2. Differences Across Tools: You acknowledge that AI detection tools operate differently and can produce different outcomes on the same content. A result in one tool cannot be assumed to match results in other tools.

6.3. No Liability For Other Tools: If Deliverables align with the Brief and meet the benchmark set by the Client demanded AI detection tool, you agree that Content Hammering cannot be blamed, penalised, or held liable if the same Deliverables are flagged, scored differently, or “stuck” in any other tool not agreed as the benchmark.

6.4. Additional Optimisation Is Separate Scope: Any request to optimise Deliverables to pass additional AI detection tools, beyond the Client demanded benchmark, is treated as additional scope and may be billed separately.

7) Acceptance, Publication, And Payment Obligation

7.1. Deliverables are considered accepted when any of the following occurs:

• you approve in writing on email, WhatsApp, or project tools, or
• you publish, post, upload, or use the Deliverables on any platform, or
• you use the Deliverables in ads, marketing, brochures, decks, internal docs, or client submissions, or
• you rely on the Deliverables as final output after the rewrite window ends without feedback.

7.2. Payments After Acceptance or Publication: Once Deliverables are accepted or published, all pending payments related to those Deliverables must be cleared immediately, unless a different payment timeline is agreed in writing.

7.3. Until full payment is received, Deliverables are provided for review purposes only and must not be published or commercially used unless we confirm otherwise in writing.

8) Fees, Invoicing, And Late Payments

8.1. Fees are as stated in the proposal, quotation, invoice, or written agreement.

8.2. Invoices must be cleared within the timeline stated on the invoice. If no timeline is stated, payment must be cleared within 7 calendar days of the invoice date.

8.3. If payment is delayed, we may pause ongoing work, withhold future Deliverables, and stop support services until dues are cleared.

8.4. Late payments may attract reasonable recovery costs, documentation costs, and legal expenses as permitted by applicable law.

9) Payment Failure And Legal Escalation

9.1. Non Payment: If payment remains unpaid after reminders and a reasonable final notice, we reserve the right to pursue recovery through legal counsel and lawful remedies.

9.2. Jurisdiction: You agree that disputes relating to payment default, non payment, unauthorised use of Deliverables, or breach of these Terms will be subject to the jurisdiction of competent courts and forums in Rajkot, Gujarat, India.

9.3. Where applicable and advised, we may pursue remedies via consumer dispute or civil recovery processes in Rajkot based on the transaction nature and legal advice.

10) Intellectual Property And Ownership

10.1. Unless otherwise agreed in writing, ownership in the Deliverables transfers to you only after full payment is received.

10.2. Until payment is cleared, Content Hammering retains all rights in the Deliverables, and you may not publish, resell, distribute, or commercially use them.

10.3. We retain the right to reuse internal writing frameworks, templates, and know how used to create Deliverables, provided your confidential information is not disclosed.

11) Confidentiality

11.1. We treat your non public inputs, documents, and business information as confidential and will not disclose them publicly without your written consent, except where disclosure is required by law.

11.2. You agree not to share our proposals, pricing, drafts, or internal documents with third parties without written consent.

12) No Guarantees

12.1. We follow professional best practices, but we do not guarantee rankings, traffic, leads, conversions, ad performance, or revenue outcomes because performance depends on factors outside our control, including your website, your offer, your competition, your platform choices, and algorithm changes.

13) Limitation of Liability

13.1. To the maximum extent permitted by law, we will not be liable for indirect or consequential losses, including loss of profits or loss of business, arising out of use of the Deliverables.

13.2. Our total liability for any claim related to the services will not exceed the total fees paid for the specific Deliverables that gave rise to the claim.

14) Termination

14.1. Either party may terminate a project in writing. Work completed up to the termination date will be billed and payable.

14.2. If you terminate after work has started, any advance paid is non refundable unless otherwise stated in writing.

15) Changes To These Terms

15.1. We may update these Terms at any time. The updated version will be posted on the Website with the revised “Last Updated” date.

Privacy Policy

This Privacy Policy explains how ContentHammering.com (“Website”) and Content Hammering (“we”, “us”, “our”) collect, use, store, and share personal data when you visit our Website, contact us, or use our services. By using the Website or engaging our services, you agree to this Privacy Policy.

1) Who We Are

Content Hammering provides content writing and related services. This Privacy Policy applies to data collected through the Website and through communications such as email, WhatsApp, calls, forms, and project tools.

2) What Data We Collect

We may collect the following categories of data:

2.1. Information You Provide

• Name, company name, designation
• Email address and phone number
• Billing details needed for invoicing
• Project briefs, brand guidelines, reference links, and content inputs
• Messages shared by email, WhatsApp, contact forms, or calls

2.2. Information Collected Automatically
When you browse the Website, we may collect:

• IP address, browser type, device type, operating system
• Pages visited, time spent, referral source
• Cookies or similar tracking data (where enabled)

2.3. Third Party Sources
If you interact with us through third party platforms (for example, social media, payment providers, or project tools), we may receive limited profile or transaction details as permitted by that platform.

3) Why We Use Your Data

We use personal data for the following purposes:

• To respond to inquiries and provide quotes
• To deliver services and share Deliverables
• To manage projects, revisions, and support
• To raise invoices, process payments, and maintain accounts
• To prevent fraud and protect our business interests
• To improve Website performance and user experience
• To comply with legal obligations and resolve disputes

4) Legal Basis For Processing

Where applicable, we process data based on:

• performance of a contract (to deliver services you requested)
• legitimate interests (business operations, security, fraud prevention)
• compliance with legal obligations
• your consent (where required, for example cookies or marketing communication)

5) Cookies And Tracking

We may use cookies or similar technologies to help the Website function and to understand usage patterns. You can control cookies through your browser settings. Disabling cookies may affect some Website features.

6) How We Share Data

We do not sell personal data.

We may share limited data only when necessary:

• Service providers: hosting, email, invoicing, file sharing, analytics, and payment partners, only to the extent required to deliver services
• Legal and compliance: if required by law, legal process, or to protect our rights and recover dues
• Business communications: limited sharing with your authorised team members for project delivery

7) Confidentiality Of Client Material

Client briefs, brand documents, and non public business information are treated as confidential. We do not publish or disclose Client content or internal information without written consent, except where required by law.

8) Data Retention

We retain data only as long as needed for:

• providing services and support
• maintaining accounting and tax records
• handling disputes, payment recovery, or legal compliance

We may retain invoices and basic transaction records for statutory periods.

9) Data Security

We take reasonable technical and organisational measures to protect data against unauthorised access, loss, misuse, or alteration. However, no system can be guaranteed 100 percent secure. You agree to share sensitive information only through safe channels.

10) Your Rights

Depending on applicable law, you may request:

• access to personal data we hold about you
• correction of inaccurate data
• deletion of certain data
• restriction or objection to processing in some cases

To request any of the above, contact us using the details below.

11) Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal data of minors.

12) International Transfers

If you are located outside India, your data may be processed in India or other locations where our service providers operate. We take reasonable steps to ensure appropriate safeguards.

13) Changes To This Policy

We may update this Privacy Policy. The updated version will be posted on the Website with the revised “Last Updated” date.

Refund Policy

Last Updated: [Insert Date]

This Refund Policy explains payment, cancellation, refunds, and revision handling for services purchased through Content Hammering (“we”, “us”, “our”). By placing an order or paying an invoice, you (“Client”, “you”, “your”) agree to this Refund Policy, along with our Terms of Use.

1) Nature Of Services

1.1. Our services are time and skill based professional services (content writing and related work). Once work starts, value is created through research, writing, editing, and production time.

1.2. Because Deliverables are custom made for your Brief, refunds are limited and handled under the conditions below.

2) Revision Support Instead Of Refunds

2.1. We provide a 7 calendar day rewrite window starting on the Delivery Date, as described in our Terms of Use.

2.2. If you provide feedback within 7 days and within the original Brief and scope, we will revise or rewrite the Deliverables without extra charges.

2.3. This revision support is the primary remedy for dissatisfaction, instead of refunds, unless a refund is explicitly warranted under Section 4.

3) No Refund After Acceptance Or Publication

3.1. No refunds are provided once Deliverables are accepted or published.

3.2. Acceptance includes written approval, publication, posting, live use, or non response beyond the rewrite window.

3.3. If the Deliverables are used commercially or published while payment is pending, the Client remains obligated to clear dues as per Terms of Use.

4) When A Refund May Apply

Refunds may be considered only in limited cases:

4.1. Non Delivery: If we fail to deliver the Deliverables and cannot provide a revised delivery timeline, you may request a refund for the undelivered portion.

4.2. Material Deviation: If the delivered work materially deviates from the agreed Brief and we are unable to correct it within the rewrite window, a partial refund may be considered for the specific affected Deliverable, at our discretion.

4.3. Duplicate Payment: If you accidentally pay the same invoice twice, the excess amount will be refunded or adjusted against future invoices.

5) When A Refund Will Not Apply

Refunds will not be provided in these situations:

• change of mind after work has started
• dissatisfaction without giving revision feedback within the rewrite window
• scope changes after delivery, including new direction, new keywords, or new requirements
• delays caused by missing inputs, late approvals, or delayed feedback from the Client
• performance outcomes such as rankings, traffic, leads, conversions, or sales
• differences in results across third party AI detection tools, beyond the Client demanded benchmark tool agreed before delivery

6) Cancellation Policy

6.1. If you cancel before work starts, any advance may be refunded after deducting payment gateway or administrative charges (if any).

6.2. If you cancel after work has started:

• the advance is generally non refundable, and
• you will be billed for work completed up to the cancellation date.

7) How To Request A Refund

7.1. Refund requests must be submitted in writing to our official email with:

• invoice number
• project name
• reason for refund request
• supporting details

7.2. If approved, refunds are processed to the original payment method where possible, or by bank transfer.

7.3. Processing time depends on banking timelines and payment gateways.

8) Disputes And Jurisdiction

All disputes relating to refunds, cancellations, or payments are subject to the jurisdiction of competent courts and forums in Rajkot, Gujarat, India, as stated in our Terms of Use.

9) Contact

Content Hammering
Website: ContentHammering.com
Email: contact@contenthammering.com
Phone/WhatsApp: 8511965497
Address: RK World Tower, 839, 150 Feet Ring Rd, near Sheetal Park, Rajkot, Gujarat 360006